ServiceMaster Brands Co.

Summary & Outcome
Worked on the transformation team on two major projects: Lead acquisition process and generative interviews for a business intelligence platform.
Timeline
4 months
May '22 - Aug '22
Role
UX Researcher & Designer
My Contributions
Research: Led user interviews, generative research, wire-framing, and designed pilot studies.

Design: Wire-framing, Iterative Design, Feedback Sessions, Design Handoffs, User Flows.

questtionaire design
pilot design
Web UX
You can click through my work here:
Read all about my internship experiences on their website!