ServiceMaster Brands Co.

My work with ServiceMaster is under NDA, but feel free to reach out to me and I would be happy to discuss it with you!
You can read all about my internship experiences on their website!
Summary & Outcome
Worked on the transformation team on two major projects: Lead acquisition process and generative interviews for a business intelligence platform.
Timeline
4 months
May '22 - Aug '22
Role
UX Researcher
My Contributions
Research: Led user interviews, generative research, wire-framing, and designed pilot studies.
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questtionaire design
pilot design
UX research